The send button you can't reach
A banner or pop-up sits over the form on a phone.
Customer Check // Free
See what gets in your customers’ way.
We try the route to enquire or book on a phone and a desktop, then send you a person-reviewed report with screenshots and what to fix first. We don't submit forms or make bookings.
Example
01 // Find
WorkingBooking link found from the home page
02 // Reach
Action neededCookie banner covers Send on a phone
03 // Answer
Not verifiedNot tested: no enquiry submitted
04 // Book
Not verifiedBooking page checked; no booking made
The silent failureCommon problem 01 Common problem 02 Common problem 03
Websites rarely break loudly. They just stop working for customers.
Your site loads, so everything looks fine. Meanwhile a cookie banner hides the send button on phones, a form stops reaching the inbox after an update, or a booking link points at last year's page. Nobody tells you. The customer just goes elsewhere.
The enquiry that never arrives
The form says thank you, but the email never lands.
The route that goes nowhere
The Book a visit link leads to an error or an old page.
Why Clunky
You run the business. We'll be the customer who checks.
You haven't got time to fill in your own forms every week, and you shouldn't have to. We check the route for you, and show its working: what we tried, on which device, what happened and the screenshot to prove it.
- Phone and desktop, every time
- Every report reviewed by a person
How it works
Three steps to knowing your website works.
- 1
Get a free Customer Check
Tell us your website. We visit as a new customer on a phone and a desktop and send you a short report.
- 2
See what customers see
Each stage of the journey is marked Working, Action needed, Blocked us or Not verified, with the evidence behind it.
- 3
Fix what gets in the way
Fix it yourself, or we'll fix it for a fixed price. Want us to keep checking? Customer Watch, our daily check, is in a founding pilot.
Stop hoping it works. Know it works.
Without a check
- Enquiries you never knew about.
- Customers who book with someone else.
- Finding out months later, if ever.
With Clunky
- See what works on a phone and a desktop.
- Find what gets in the way before more customers do.
- Know what to fix first.
Fixed-price fixes
Found a problem? We'll fix it for a fixed price.
Choose a narrow implementation sprint for ordinary website clunks or the public signals that help AI-assisted search retrieve, understand and cite a business.
AI Visibility Sprint · £495
Make the business easier for AI search to understand and cite.
Crawler, entity, answer-readiness and evidence work, with a dated baseline and 30-day measurement review.
See the AI Visibility SprintClunk Removal Sprint · £295
Turn the existing scan into three implemented fixes.
One site, a narrow scope and before-and-after evidence showing what changed.
See the Clunk Removal SprintWebsite health check
Prefer an automated scan?
Get a website health score in about a minute. For a reviewed visit through your enquiry or booking route, request a Customer Check.
Find out what your customers see.
A free Customer Check takes two minutes to request. We'll send your report within two working days.